Policies

Participant Agreement

Rain Forest Zip Line participant’s agreement, including 100% assumption of risks and agreements of 100% release and indemnification and agreement not to sue.

The zip line activity is considered an extreme sport and an exciting experience, but can expose participants to risks and dangers inherent to the activity, systems and natural environment where it is performed. In order to have the zip line experience we require this contract to be read, understood and signed by all participants! In the case of minors (persons under 18 years old) the release and waiver should be signed by a parent or guardian (each referred to as “Parent”).

The parties of this contract are:

  • Rain Forest Zip Line, Corp., their owners, officers, affiliates, employees and agents, the equipment manufacturers and distributors, and the owners of the property where Rain Forest Zip Line, Corp. and the activity are located (hereinafter collectively referred as “Rain Forest Zip Line”), and
  • The person(s) signing below, including the participant in the activities of Rain Forest Zip Line, Corp.

Description of Activity:
Riders zip through the upper canopy of the trees, using a cable and a safety rope. Participants will depart and arrive at platforms available on each section. A member of the Rain Forest Zip Line will make the participant’s line change on each platform. Safety harnesses and associated hardware will be provided, fitted and checked by the Rain Forest Zip Line Staff.

Participants’ requirements:
Participants must have reasonable good health. People with conditions such as high blood pressure, seizure disorders, pulmonary problems (including asthma), coronary disease, muscle-skeletal problems, back/neck/shoulder pain, problems with balance, some psychological (Ex. panic to altitudes) and psychiatric problems should avoid going through the zip line experience in order to avoid getting hurt, worsen their condition or become a danger for him/her and others. This tour is not recommended for persons who are pregnant.

Rules

YOU MUST FOLLOW SAFETY RULES IN ORDER TO MAKE THIS A PLEASANT EXPERIENCE!

Inherent, associated and other risks:
Since this is an extreme sport the risk of injury always exists, nevertheless serious injuries are uncommon. Some of the risks are associated with falls at ground level (due to uneven rocky and wooded terrain, cliffs, animal’s holes) or high altitudes, small scrapes and bruises, insect bites, stings, skin rashes, broken bones, sprains, neurological damage and in extraordinary cases, even death. There are potentially harmful plants and animals (snakes, bees) and other creatures which may bite or sting. Injuries may be a consequence of structural design or failure, or a result of environmental hazards (weather conditions), errors of judgment or other negligence of staff or participants; and may occur in spite of the reasonable efforts of staff to prevent them. Any inherent, associated or any other risks must be accepted by those who choose to participate in the Rain Forest Zip Line experience.

In order to participate in the Rain Forest Zip Line experience, I the undersigned participant, and/or the parent of a minor participant, freely and voluntarily agreement have to be signed.

Cancellation Policy

I. For groups from 1 to 10 people:
There is a cancellation fee of 40% of the total amount if you cancel with less than 24 hours from the day and time the zip line experience is scheduled . There is no cancellation fee if you cancel with more than 24 hours before the scheduled zipline experience.

II. For groups of more than 10 people:
There is a cancellation fee of 40% of the total amount, if you cancel with less than 72 hours from the day and time the zip line experience is scheduled. There is no cancellation fee if you cancel with more than 72 hours before the scheduled zip line experience.

This cancellation policy is included also in our automatic response at [email protected] and is part of the information provided during the reservation process by phone.